How
can
we
help
you?
See below for
Common Questions and Answers.
Frequently asked questions
What is the easiest way to find events?
Use the Filter feature on our events page to quickly find events that interest you.
What are the benefits of registration?
Only registered members (currently business / community groups only) can create and manage the events on their own dashboard.
How do I deactivate my account?
If you want to deactivate your account, contact our support team by emailing support@thecommunity.co.nz .
Can I have multiple profiles?
Our platform currently supports one profile per user to maintain authenticity and security.
How to report a bug in the app?
Report any bugs or issues via the contact form in Contact Us page or via emailing support@thecommunity.co.nz . Please provide as much info as possible on the bug, including the device you are using
What is the fastest way to contact customer support?
Send us a message through the contact form in Contact Us page. We will get back to you as soon as possible.